Are you passionate about delivering exceptional HR operational support and creating a positive employee experience throughout the employment lifecycle?

Do you enjoy working with data, processes, and people to ensure accurate HR services while contributing insights that help improve business performance?

About our Team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. 

About the Role

As an HR Operations Specialist, you will implement and perform a variety of HR operational processes and tasks, including all types of action needed during employment lifecycle, including data maintenance in Workday system. Often handle sensitive employee and company information, maintaining a high level of professionalism and confidentiality.

Responsibilities

Employee Onboarding and Offboarding

- Initiate and monitor the administration of onboarding and/or offboarding processes to ensure that all processes are completed accurately, efficiently, and on time.

Information and Business Advice

- Resolve complex queries from internal or external customers or suppliers by providing information on policies and/or procedures.

Payroll Support

- Provide monthly payroll changes data to payroll team and ensure the accurate and efficient delivery of payroll data.

Document Management

- Store hard copies and e-versions paperwork in the office and HRIS appropriately and timely.

- Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.

HR Data Analytics and Insights

- Support in delivering analyses of HR data and identifying trends to contribute to the creation of HR insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance.

HR Data Management

- Carry out a wide range of HR data processing tasks as directed; advise other colleagues and provide guidance on processes when needed.

Stakeholder Management

- Build effective working relationships within the internal client organization and contribute to the management of the partnering relationship, delivering high-quality professional services within established routines or as part of an agreed project.

Operational Compliance

- Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.

- Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Organizational Capability Building

- Provide instruction and informal advice to less experienced colleagues within the team to develop their skills.

Personal Capability Building

- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching.

- Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Requirements

Recommended General Experience
Sound experience and understanding of straightforward procedures or systems (3~5 years)

Recommended Managerial Experience

Very limited (0 to 3 months)

Applicable Skills

Verbal Communication - Intermediate

- Works at an intermediate level to express ideas, request actions, formulate plans, and policies by means of clear and effective verbal communications. Typically works with guidance.

Data Control - Intermediate

- Works at an intermediate level to acquire, organize, protect and process data in order to fulfill business objectives. Typically works with guidance. Systems and Tools

- Human Resources - Intermediate

- Works at an intermediate level to leverage HR information systems (HRIS) and other relevant software applications to efficiently manage employee data, payroll, benefits, and other HR functions. Typically works with guidance.

Data Collection and Analysis - Human Resources

- Intermediate - Works at an intermediate level to collect, process, and analyze HR data to enhance workforce planning and organizational performance. Typically works with guidance.

Information Management - Intermediate

- Works at an intermediate level to manage the collection, structure, and maintenance of information collected, including traceability, levels of abstraction, reuse requirements, and how to store and access data/information. Typically works with guidance.

Data Management Techniques

- Human Resources - Intermediate

- Works at an intermediate level to gather, analyze, interpret, and report on HR data to support informed decision-making, identify trends, and ensure compliance with labor laws and regulations. Typically works with guidance.

Planning and Organizing - Intermediate

- Works at an intermediate level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works with guidance.

Computer Skills - Experienced

- Works with full competence to understand and effectively use standard office equipment and standard software packages to support business processes. Typically works without supervision and may provide technical guidance.

Review and Reporting - Intermediate

- Works at an intermediate level to create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works with guidance.

Maintains the Relationship - Intermediate

- Works at an intermediate level to cultivate and sustain positive interpersonal connections, fostering trust, collaboration, and effective communication to support enduring professional relationships. Typically works with guidance.

Document Management - Intermediate

- Works at an intermediate level to use document management tools to manage, view, organize, and store documents. Typically works with guidance.

Knowledge Management - Intermediate

- Works at an intermediate level to put processes in place to support the creation and use of the information, data and intellect that exists in the people who work for an organization, to support the achievement of goals. Typically works with guidance.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. 

Working for You

• Medical and Life Insurance: Coverage for Medical and life risk
• Long-Service Award: Recognition for loyalty and dedication
• Marriage and New Baby Gifts: Celebratory tokens for special life events
• Festivals and Birthday Gifts: Spreading joy on occasions that matter
• Annual Medical Check-up: Prioritizing employee well-being through regular health check-ups
• Flexible Benefits via CIIC Platform: Personalized benefits accessible through a user-friendly platform
• Paid Time Off: Annual Leave, Flex Family Care Leave, Birthday Leave, Marriage Leave, Compassionate Leave, Medical and Hospitalization Leave, Examination Leave Gazetted Public Holiday
• Family Care leave (Maternity/Paternity Leave and Adoption Leave) 

About the Business

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit http://www.rxglobal.com.