"You can’t do a good job in a business role if people think of you as the ‘enforcer’. Both legal and HR viewpoints are two perspectives amongst many and you must be seen as someone that people can consult and collaborate with. Of course, there are times when they trump everything but most of the time it is about balancing considerations."

"By constantly engaging our customers to define their needs we can create the digital solutions to match. Whether it’s expanding our digital customer communities and enabling entrepreneurial networking year round, helping our customers break into new markets or augmenting their onsite experiences, by listening to our customers it allows us to combine brilliant digital experiences with magical face to face events to support them in building their businesses."

"With the diversity of cultures in this region, we need to always make sure we listen hard to the needs of our customers and co-workers and embrace diversity and most importantly, learn from them. The world is beautiful simply because we are all different. As their needs evolve together with technology, so does RX. We need to evolve so that we remain relevant to the markets we are serving in order to exceed their expectations. We need to constantly create the “magic” for them to stay with us."

"When you build trust in a group, they will do whatever it takes to create opportunities for their team members to grow and the business to expand. And when you reach the point that the team owns and drive changes without you there, magic happens"

"Success is built on resilience, adaptability, and the courage to lead through change. By empowering people and embracing transformation, we create lasting impact for our customers, our industries, and our teams."

"By nature and by experience, I highly value the power of the team. No matter how good and talented individuals may be, winning is always a team effort. Our activity has an incredible power to transform our clients’ business, and nothing is more magical than when people tell us how much our events have changed their life."

"I am regularly inspired in my role by award-winning Harvard Business School professor Francesco Gino’s book Rebel Talent and the lessons it shares on how breaking all the rules can inspire others to action, grow a business or build more meaningful relationships. I like to explore how rebellion can bring more success, joy and meaning to my life!"

"My favourite quote comes from the inspirational Michelle Obama: "Don't ever make decisions based on fear. Make decisions based on hope and possibility. Make decisions based on what should happen, not what shouldn't." And above all my guiding star is to be kind and honest, to always tell the truth to power and never be afraid to say ‘I don’t know’."

"One of my favourite quotes has always been Peter Ducker’s view that ‘culture eats strategy for breakfast’.  In my opinion it is essential that we align our strategy, the bets we place, and the things we choose not to do, in the context of what we alone have an unfair ability to deliver, relentlessly year after year."

"Leadership is about building a great team, aligning priorities with customer needs, and driving growth together. At RX, we embrace challenges, celebrate wins, and learn from setbacks, all while delivering magical event experiences that truly matter. By leveraging data, digitising the show floor, and working smarter across markets, we’re just scratching the surface of the value we can create."

"Acting as an entrepreneur and creating new exhibitions is the most exciting part of our job, and it is also my vocation. I am excited to keep launching new shows every year and growing them like my children!"

"There is no better professional feeling than hearing from a client we brought to an event who made new contacts and generated a new source of income for their business and community. A successful sale for us is one that leads to new opportunity for our customers."