22 October 2024: World Travel Market London has today announced Trip.com Group, leading global travel service provider, as their Official Technology Partner at this year’s show taking place from 5-7th November at Excel London.
Exhibiting for a second year and building on last year’s success, Trip.com Group is showcasing its latest innovations in user-centric technology and its commitment to enhancing the travel experience. With an impressive portfolio of brands, including Trip.com, Skyscanner, and Ctrip, the group continues to drive the future of travel through its pioneering use of AI and big data, offering personalised, seamless travel solutions to travellers worldwide.
Exhibitors, buyers and visitors to WTM London will have the chance to hear first-hand from one of the group’s senior executives. Boon Sian Chai, Managing Director and Vice President, International Markets, Trip.com Group, will deliver a keynote address at the Technology Summit on the event's opening day, Tuesday, 5th November.
His presentation, “How User-Centric Travel Tech is Shaping the Future of Travel”, will take place from 11:20am - 11:40am on the Purple Stage. This keynote will explore how Trip.com Group is utilising AI-driven innovations to create frictionless travel experiences and enhance customer engagement for a connected trip.
Trip.com Group’s solutions and services are designed to be user-friendly. Successful initiatives include Trip.Best, an AI-driven tool that provides personalized hotels, destination and experiences recommendations based on over 100 million user reviews. Another innovative tool for travellers is TripGenie, an AI travel assistant capable of crafting itineraries and answering your queries, which has served over 3 million users and elevated engagement.
WTM London’s newly appointed technology advisor, Timothy O’Neil-Dunne, will conduct the interview on stage. The Technology Summit continues to develop, with senior speakers from Travelport and Scandinavian Airlines recently added to the line-up. Trip.com Group was founded in 1999 and quickly expanded its global presence, listing on the Nasdaq in 2003. Today, it has evolved into a global travel leader, generating over $6 billion in net revenues in 2023.
The group’s flagship brand, Trip.com, now operates in 24 languages across 39 countries and regions, offering services in 35 currencies. With an extensive network of 1.7 million hotels and flights from over 600 airlines, Trip.com connects travellers to 3,400 airports in 220 countries and regions around the globe.
Juliette Losardo, Exhibition Director, World Travel Market London, commented: “I can’t wait to welcome Trip.com Group back to WTM London this year. As one of the biggest travel companies in the world having them as our Official Technology Partner reinforces our position as a cutting-edge event for travel and hospitality technology.”
“With technology advancing at an exponential rate, the way that Trip.com is effectively using AI to improve user-experience on a global scale is industry leading. Our Technology Track is dedicated to helping our visitors learn from the very best technology providers and I know that Boon Sian Chai’s keynote is going to be a popular session, make sure you’re there!”
For more information, please visit: https://www.wtm.com/london/en-gb.html
ENDS
For all media enquiries, additional comment and request for interview please contact:
Becca Krug, Evie Kennedy and Emily Thompson at Davies Tanner:
Tel: +44 (0)1892 619100
wtmpr@daviestanner.com
Notes to Editors
World Travel Market (WTM) Portfolio comprises leading travel events and online portals across four continents. The events are Arabian Travel Market, WTM London, WTM Latin America and WTM Africa.
WTM London is the world’s most influential travel & tourism event for the global travel community. The show is the ultimate destination for those seeking a macro view of the travel industry and a deeper understanding of the forces shaping it. WTM London is where influential travel leaders, buyers and high-profile travel companies gather to exchange ideas, drive innovation, and accelerate business outcomes.
Next event: 5 to 7 November 2024 at Excel London
About RX
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.
About RELX
RELX is a global provider of information-based analytics and decision tools for professional and business customers. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America. The shares of RELX PLC, the parent company, are traded on the London, Amsterdam and New York stock exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX.
About Trip.com Group
Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travellers around the world make informed and cost-effective bookings for travel products and services and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites and 24/7 customer service centres. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the mission "to pursue the perfect trip for a better world". Find out more about Trip.com Group here: group.trip.com.
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