Digital Product Specialist

Are you ready to leverage your creativity and project management skills to drive innovative digital product solutions?

Would you like to put your skills to the test in the exciting and fast paced trade show and events industry?

About the Team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About the Role

The Digital Product Specialist will roll out and support our digital products across the Americas. This is an exciting hands-on-role requiring collaboration with marketing, sales, product, pricing, and customer success teams. In this role, you will Extend our brands beyond physical trade shows, attract new customers to our events through our digital products and contribute to actual revenue growth!

Responsibilities

• Host weekly/bi-weekly product meetings with event teams and partner groups

• Attend trade shows and events to oversee on-site digital execution

• Act as SME on all digital products/platforms

• Conduct on-site customer research

• Push & track delivery of key initiatives (US and Global)

• Develop and manage project timelines with critical milestones and dependencies

• Write/create process flows, when applicable, for vendor approvals via global security/privacy process

• Share technical skills, knowledge, and best practices with team members

• Assist in definition of business requirements

• Perform UAT (usability acceptance testing) and QA (quality assurance)

• Perform systems analysis and drive projects through to completion

Requirements

• Have excellent planning and analytical skills

• Be able to present information clearly, and accurately to all levels of the business

• Be able to work independently and collaboratively, and have effective time management skills

• Demonstrate ability to multi-task, shift priorities and focus on finding solutions

• Possess knowledge of the digital landscape and an eagerness to learn and grow

• Must be able to execute multiple projects simultaneously

• Have creative problem-solving skills

• Possess excellent interpersonal, collaboration, and relationship-building skills

• Be able to adjust and thrive within a fast-paced work environment with unpredictable deadlines and schedules

• Some travel is required.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the business

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com