Do you have experience in project management a strong focus on customer satisfaction?
 
Would you like to take your career to the next level with a global event organizer?
 
About our Team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
 
About the Role

As an Event Registration Executive, you will help develop and carry out registration strategies for RX Global events. You will focus on collecting data and gathering insights during the registration process. Our goal is to improve customer satisfaction and processes to create great experiences and help our business grow. With your knowledge and skills, you will support RX's growth and success.

 
Responsibilities

• Plan, execute, and oversee registration-related projects from inception to completion. Develop and manage project timelines and resources to meet goals and deadlines. Identify project risks and develop strategies to mitigate potential issues.
• Oversee the setup and configuration of registration platforms or software. Develop and optimize registration workflows for the events. Ensure accurate and timely data capture, tracking, and reporting on registrant details overseeing the collection, maintenance, and accuracy of attendee data whilst delivering on positive customer experience
• Liaise with internal teams to ensure smooth coordination and communication throughout the registration process. Work with external vendors or partners to troubleshoot technical issues and streamline the registration experience.
• Monitor and audit registration processes to maintain high accuracy and quality standards. Implement feedback mechanisms to gather insights from stakeholders, and use feedback to enhance the registration experience

• Address inquiries or issues from registrants promptly and professionally either direct or with the customer services team. Create and distribute clear instructions or guidelines for the registration process. Provide post-event support and resolution for any lingering registration or data issues.

Requirements

• Be flexible to travel if necessary
• Be professional, detail-oriented, and proactive
• Possess exceptional skills in project management, leadership, communication, analysis, and problem-solving for successful teamwork.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

 
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career.

These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
 
About the Business
RX is in the business of building businesses for individuals, communities and organisations. We elevate the power of face-to-face events by combining data and digital products to create magical experiences and continual connections at over 400 events in 22 countries across 43 industry sectors. We are passionate about making a positive impact on society and we are fully committed to creating an inclusive work environment, a place where people can grow, thrive and make an impact. We embrace diverse talent and opinions to be the best place for our customers to build their business AND the best place for entrepreneurial people to build their careers. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.