Registration Manager
 

Are you an experienced event registration professional with a customer centric approach?
 

Would you like to take your career to the next level with a global event organizer?
 

About our Team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
 

About the Role

As Registration Manager, you will develop, execute and lead registration strategies for RX Global events. A key focus of this role will be managing the data collection and gathering insights, through the registration process. Our focus on customer satisfaction and process improvement drives exceptional experiences and boosts business growth. With your knowledge and skills, you will play a key role in supporting RX's growth and success.
 

Responsibilities

• Developing and driving registration strategies for RX, from pre-show to post-event

• Identifying and leveraging appropriate event registration software and tools to optimize registration processes

• Overseeing the collection, maintenance, and accuracy of attendee data whilst delivering on positive customer experience

• Managing vendors. Leading negotiations and ensuring cost effective and top tier service deliverables

• Fostering a trusting work environment and cultivating cohesive team communications

• Planning resources in line with delivery plan

• Working with internal partners to deploy new technologies

• Owning the KPI's for registration. Adapting strategies to meet changing demands and ensuring operational excellence

Requirements

• Possess extensive knowledge of event registration software, CRM systems, and database management.

• Possess significant expertise in managing event registration, including leadership or matrix managerial experience.

• Be flexible to travel and work weekends as required for events

• Be professional, detail-oriented, and proactive

• Possess exceptional skills in project management, leadership, communication, analysis, and problem-solving for successful teamwork.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
 

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
 

About the Business

RX is in the business of building businesses for individuals, communities and organisations. We elevate the power of face-to-face events by combining data and digital products to create magical experiences and continual connections at over 400 events in 22 countries across 43 industry sectors. We are passionate about making a positive impact on society and we are fully committed to creating an inclusive work environment, a place where people can grow, thrive and make an impact. We embrace diverse talent and opinions to be the best place for our customers to build their business AND the best place for entrepreneurial people to build their careers. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.