Event Coordinator/Customer Service/Administrative Specialist
 

Do you have passion to work for a biggest event provider?
 

Do you have strong administration and customer service skills?
 

About our Team

RX builds businesses with data and digital products for magical experiences at global events. The company fosters an inclusive work environment that promotes growth, thriving, and social impact. RX is a branch of RELX, a worldwide supplier of information-based analytics for businesses.
 

About the Role

An exciting opportunity has arisen to join us as an Event Coordinator / Event Production Executive at RX (Reed Exhibitions) within our passionate Event Production and Operations team, reporting into our Senior Event Producer. 

This is a Permanent full-time role to be based from our head office in Chatswood, Sydney with combination to work from home to suit your work-life balance!

This role encounters high volume of customer care, it is fast paced with many deadlines and multiple tasks happening at the same time. Someone who thrives under pressure but also have the capability to work calmly and professionally would be successful in this role and in this industry. We are also open for someone who does not have Events background but has strong customer service, administrative and organizational skills!

Responsibilities

• Managing event schedules, critical paths, and run sheets

• Creating and managing overall exhibitor manuals

• Providing customer service and communication with exhibitors, visitors, speakers, and internal functional teams

• Organizing associated functions including feature areas, briefings, social events, seminars, and meetings.

• Providing onsite and pre-show support in various roles

• Regularly update and keep the Master Spreadsheet up to date

• Assist in other administrative tasks as required

• Event guide and other show collateral production

Requirements

• Possess substantial administration and customer support expertise, along with a solid understanding of business principles.

• Event background is nice to have. Other related experiences/industries include Customer Service, administration/receptionist and Hospitality.

• Have a can-do attitude with a flexible and adaptive approach to any situation

• Maintain high attention to detail and work efficiently within tight deadlines while staying organized.

• Possess well-developed oral and written communication skills

• Customer Service experience is must, ability to deal with challenging or demanding customers

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Discounted Health plan rate and Optical Assistance

• Life assurance and income protection

• Option to buy additional Annual Leave days

• Employee Assistance Program

• Flexible working arrangements

• Benefits for you and your family

• Access to learning and development resources

To learn more about opportunities with Reed Exhibitions (RX) or RELX Global, join us here:

https://rxglobal.com/

https://www.relx.com/careers/join-us

If you're looking to grow your career in events, customer service, or administration, apply today!