About our Team
RX Global is a leading organizer of business events and exhibitions, including IBTM, ILTM, WTM & ATM. Our objective is to connect high-value individual buyers and group buyers with industry professionals to create productive and positive event experiences. The Buyer Team recruits high-value Meeting, Event, Conference, and Incentive (MICE) organisers / Luxury Travel Advisors to attend our events, ensuring they have a productive experience and become positive event promoters.

Responsibilities:

• Global customer relationship and assistance: High-end hotels, tourism offices, travel agents, airlines, cruises, etc., worldwide.

• Support to the company's commercial area and general event planning:

  • Creation, tracking, organization, and revision of documents in Portuguese and English related to the business (exhibitor lists, commercial proposals, contracts, email templates, and others).

  • Receiving and controlling agreements and documents (Excel files and systems).

  • Management of customer database (new client registration in Salesforce/PeopleSoft and database updates).

  • Control of schedules, organization of travel, and preparation of meetings and courier materials.

  • Interaction with Marketing, Design, Operations, and Finance areas.

  • Emails and phone calls, general administrative and commercial support.

• Achievement of sales targets: Development and management of a small region with established sales goals.

  • Active prospecting for new clients and business opportunities.

  • Identification and analysis of customer needs to offer customized solutions.

  • Negotiation and closing of contracts, ensuring customer satisfaction and loyalty.

  • Monitoring performance indicators and sales reports.

  • Participation in events and fairs to promote the company and generate new business opportunities.

  • Development of strategies to maximize sales and exceed established targets.

Requirements:

• Degree in: International Relations, Tourism, Hotel Management, Business Administration.

• Fluency in English is essential (spoken and written), with direct daily reporting to the UK unit. Spanish is a plus.

• Computer skills: Excel, Word, PowerPoint, and Outlook. Knowledge of Salesforce/PeopleSoft/SAP is a plus.

• Experience in B2B sales is a plus.

• Availability to travel.

Personal Skills: Organized, proactive, dynamic, responsible, committed, flexible, communicative, assertive, critical thinker, service-oriented, and with careful attention to detail. Experience in the tourism industry is a plus. Experience in international travel and/or international exchange programs is a plus.