Location: Wroclaw

Do you enjoy collaborating with people and organising exhibitions and events?

Are you committed and excited to make a difference?

Join our team and be part of the RX magic!

About our Team

We are in the business of building businesses so everyone can thrive.  Our flagship global events are our pride and focus, and we are now building on these, creating year-round communities with shared passion and purpose, designed to help businesses and people grow continually.

About the Role

As a Sales Support Generalist, you will provide assistance in any of our 5 Sales Support functions. Customer Success, Data Management, Event Relations, Event Support and Events Fulfillment.

Responsibilities

• Customer Success – providing exhibitor support, acting as the point of contact for all after-sales support
• Data Management – managing and maintaining the RX database (lead generation, data enrichment, data cleansing and data validation)
• Event Relations – working on non-revenue outbound calling campaigns (visitor invites, information dissemination, data verification, pre / post-show survey and matchmaking)
• Event Support – providing inbound assistance for all call, e-mail and chat queries for all RX Events
• Fulfillment – being responsible for the on-going oversight of all exhibitor media programs, logistics and overall execution against exhibitor customer experience, before, during and after the event

Requirements

• Fluency in German and English 
• Be proficient in Microsoft Office
• Possess excellent communication skills to interact with customers and C-Level executives
• Have the ability to handle objections from customers
• Be capable of multitasking and prioritizing tasks
• Possess attention to detail
• Have some experience in project coordination and stakeholder management
• Demonstrate analytical, quantitative and deductive reasoning skills